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Work with the industry leaderWe specialize in the transportation and delivery of medical equipment. That means we know the industry’s requirements and obstacles better than a generalist freight carrier and will save you both time and money by handling your product safely, reducing transit times, wait times, warehousing costs, and claims. Since 1991 we have served the medical community by offering expedited transportation and logistics services to hospitals and clinics. While speed is often a critical component of what we do, an extensive knowledge of sound logistics procedures and the ability to adhere to our clients’ requirements place us foremost on the short list of industry specialists. Our network of carefully selected and trained delivery agents touches every zip code in North America. Most orders can be delivered in one to five days, with flexible delivery options that allow for in-transit scheduling of your shipment. Web-integration makes placing and tracking orders simple because we have designed our own application and provide each client with a secure, easy-to-use, and customized website from which it is possible to see into your supply chain like never before. Clarity™ Supply Chain Visibility Tools allows you to order, track, manage, audit, and invoice. Create views and management reports for individual access at your discretion. Transportation Made EasyCommunicate with one account manager who oversees a customer service team that is dedicated to your account. We work from a set of pre-defined procedures delineated in a written Statement of Work (SOW) and agreed upon before we move a single shipment for you. The SOW may detail packaging requirements, necessary pick up or delivery equipment, the types of shipments your company requests, the need for palletization, the responsibilities of both parties, pricing, contact names, phone numbers, email addresses, and other information critical to the safe, smooth delivery of your shipments. We understand the often painstaking procedures required to deliver to hospitals and clinics, and we work as seamlessly as possible with receiving departments on every shipment. We seek to maintain constant communication between clients and consignees from the moment we accept the freight through the last mile of the delivery.
Call MDX today.
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